Legal

Privacy Policy

Last updated: January 1, 2026  ·  Effective: January 1, 2026

Welcome to SkyDreamTripPlanner ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, information generated through your use of our services, and information from third-party sources.

  • Account Data: Name, email address, password, and profile preferences when you register.
  • Travel Preferences: Destinations, travel dates, budget ranges, group size, and activity interests you submit to generate itineraries.
  • Payment Data: Billing information processed securely through our PCI-compliant payment partners. We do not store full card numbers.
  • Usage Data: Pages visited, features used, search queries, click patterns, and session duration collected automatically.
  • Device & Technical Data: IP address, browser type, operating system, and device identifiers.
  • Communications: Emails, support tickets, and feedback you send to us.

2. How We Use Your Information

We use the information we collect to:

  • Generate personalized AI travel itineraries and recommendations tailored to your preferences.
  • Process transactions and send related confirmation and receipts.
  • Operate, maintain, and improve our platform and AI models.
  • Send service updates, security alerts, and support messages.
  • Send promotional communications, with your consent where required by law.
  • Comply with legal obligations and enforce our Terms and Conditions.
  • Detect and prevent fraud, abuse, and security incidents.

3. Sharing Your Information

We do not sell your personal data. We may share information in the following limited circumstances:

  • Service Providers: Trusted third parties who assist in operating our platform (e.g., cloud hosting, payment processors, email delivery). They are contractually bound to protect your data.
  • Travel Partners: When you complete a booking, necessary data is shared with airlines, hotels, or booking platforms to fulfil your reservation.
  • Legal Requirements: When required by law, subpoena, or to protect the rights, property, or safety of our users or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to personalize your experience, analyse traffic, and improve our services. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the platform.

  • Essential Cookies: Required for core functionality such as authentication and session management.
  • Analytics Cookies: Help us understand how users interact with the platform (e.g., Google Analytics).
  • Preference Cookies: Remember your settings and personalisation choices.
  • Marketing Cookies: Used to deliver relevant advertisements, subject to your consent.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We will delete or anonymise your data within 30 days of a verified request, except where retention is required by law.

6. Data Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, access controls, and regular security audits. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data ("right to be forgotten").
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at ceo@skydreamtripplanner.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we use standard contractual clauses or other approved transfer mechanisms to protect your data when transferred internationally.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it promptly.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will notify you by email or through a prominent notice on our platform. Continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: